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FAQs

If you order ALBETTA online, your purchase will be delivered directly to your door by ALBETTA's shipping unit.
Customers will receive 100% free domestic shipping for orders worth over 500,000 VND.
For customers in the province, you will receive the goods within 4 - 5 days (based on working days) from the date of order confirmation.

In case of returning goods purchased online, the customer will pay the shipping fee for returning purchases to ALBETTA at the following address:

Lot M7-9-11, Street A, Cat Lai Industrial Park, Thanh My Lo Ward, Thu Duc City, HCMC

Customers will be contacted directly by the retail department of ALBETTA to be notified of the delivery schedule.
Customers can exchange products for any reason as long as the product is unused and has the original label intact. Return within the specified time.
When purchasing, if the customer is not satisfied with the product, please notify ALBETTA within 5 days, we will immediately exchange the product for the customer. Just make sure the product is unused and has intact labels. We will support exchanges (size, color, other products) for customers.
Please contact ALBETTA via 0913732020 so that ALBETTA can assist in quickly canceling your order.
With ALBETTA, customers do not have to worry, because we are committed to providing good quality products, affordable prices and timely delivery.

Online ordering consultation:

Hotline: 0913732020
Consulting time: from 8:00 a.m. to 9:00 p.m. every day of the week (Except Lunar New Year)